Resetting the World of Warcraft® User Interface


To potentially resolve issues with your game, follow these steps to restore the default user interface.

  1. Completely exit the game.
  2. In the Desktop Application, click Options and select Show in Explorer (Windows) or Reveal in Finder (Mac).
  3. Open the World of Warcraft folder.
  4. Rename the Cache, Interface, and WTF folders to CacheOld, InterfaceOld, and WTFOld.
  5. Relaunch so the changes can take effect.

Note: Uninstall any addon managers to make sure they don't re-add your removed addons. If you need help uninstalling your addon manager, refer to the website where you downloaded it.

Advanced Troubleshooting
If you use Windows Vista, Windows 7, or Windows 8 and you still encounter issues, follow these steps to delete specific files in the Virtual Store directory.
  1. Configure Windows to show hidden files and folders.
  2. Navigate to C:\Users\%username%\AppData\Local\VirtualStore\Program Files\World of Warcraft\ (replace %username% with your Windows Account username).
  3. Delete the Cache, Interface, and WTF folders, then close Windows Explorer and restart your system.

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forum or contact us.

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