Taking a Screenshot

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You may need to submit a screenshot to Customer Support to help resolve an issue. Select your operating system to learn more.

Windows

To take a screenshot, press the Print Screen (Prt Scr) key while in a game.

Screenshots are saved in the following locations:

Game Screenshot location
World of Warcraft \World of Warcraft\Screenshots
StarCraft II \Documents\StarCraft II\Accounts\#######\#######\Screenshots
Diablo III \Documents\Diablo III\Screenshots
Heroes of the Storm \Documents\Heroes of the Storm\Screenshots
Hearthstone Desktop
Warcraft III \Warcraft III\Screenshots (.tga format)
Diablo II \Diablo II install folder (.pcx format)
StarCraft \StarCraft install folder (.pcx format)

Note: In Windows Vista, World of Warcraft screenshots are saved to the following folder: C:\users\*your user name*\AppData\Local\VirtualStore\Program Files\World of Warcraft\Screenshots

Mac

To take a screenshot, press F13 while in a game. You can also use the native OS X screenshot function by pressing Command+Shift+3

Native OS X screenshots are saved to your desktop. In-game screenshots are saved in the following locations:

Game Screenshot location
World of Warcraft \World of Warcraft\Screenshots
StarCraft II \Library\Application Support\Blizzard\StarCraft II\Accounts\#######\#######\Screenshots
Diablo III \Library\Application Support\Blizzard\Diablo III\Screenshots
Heroes of the Storm \Library\Application Support\Blizzard\Heroes of the Storm\Screenshots
Hearthstone Desktop
Warcraft III \Warcraft III install folder (.pict format)
Diablo II \Diablo II install folder (.pict format)
StarCraft \StarCraft install folder (.pict format)

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) or contact us.

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