The game cannot log in due to corrupted cached data in the Users/Shared/Blizzard directory, or the directory's permissions are preventing the game from accessing the Users/Shared/Blizzard directory. Try the steps below to resolve the issue:
- A corrupted cache file can cause issues with Blizzard games. Deleting the Battle.net cache folder may resolve issues caused by outdated files.
- Repair your disk permissions and disk to keep your system file management at peak performance.
- Reset Folder & File Permissions to ensure there is no conflict between the latest OS update and your permissions.
Tried everything here?
Article ID: 6258