Unable to Download Authentication Module

Keywords:
Unable to download authentication module. Please try again later.

The game cannot log in due to corrupted cache data in the Users/Shared/Blizzard directory, or the directory's permissions are preventing the game from accessing the Users/Shared/Blizzard directory. Try the steps below to resolve this issue:

  1. Deleting the Battle.net cache folder may resolve issues caused by outdated files. A corrupted cache file can cause issues with Blizzard games. 
  2. Repair your disk permissions and repair disk to keep your system file management at peak performance.
  3. Reset Folder & File Permissions to ensure there is no conflict between the latest OS update and your permissions.

Tried everything here?

If you tried all the steps for your operating system and still need assistance, please visit our technical support forums (StarCraft II) (Heroes of the Storm) or contact us.

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