Unauthorized Use of Credit or Debit Card


Blizzard Entertainment is a premier developer and publisher of entertainment software, including World of Warcraft. If you have unfamiliar charges from Blizzard Entertainment on your credit or debit card statement, contact Blizzard Customer Support for help and notify your financial institution.

Note: Our support team will need your full card number over the phone or via Live Chat to investigate the charges. Select Continue without Logging In if you don't have a login.

In many cases, the charges are the result of a friend or family member using the card. Common amounts are:

  • $14.99, $41.97, or $77.94 for subscription fees or game time.
  • $10, $15, $25, $30, $55, or $60 for various character services and products.
  • $19.99, $29.99, $39.99, $49.99, or $59.99 are typically for digital upgrades.

If you are positive that the charges were not made by you or an authorized party, your card information should be considered stolen and you should report the charges as theft directly to your card issuer. Your card issuer can reverse these charges.

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