If you experience a crash with a blue or black screen error message, a crash to your desktop, or if your computer completely locks up while playing World of Warcraft®, ensure that your computer meets the World of Warcraft System Requirements.
If your system meets the requirements, follow the steps below to resolve the issue.
If the above steps do not resolve the issue, uninstall and reinstall World of Warcraft.
Tried everything here?
Article ID: 577