If you experience a crash with a blue or black screen error message, a crash to your desktop, or if your computer locks up while playing World of Warcraft®, make sure your computer meets the World of Warcraft System Requirements.
If your system meets these requirements, follow the steps below to resolve the issue.
If the above steps do not resolve the issue, uninstall and reinstall World of Warcraft.
Tried everything here?
Article ID: 577