It is sometimes necessary to fully uninstall and reinstall a game for various technical troubleshooting steps. Follow the instructions below to completely uninstall World of Warcraft®.
- Click Start (Windows Key + Q in Windows 8).
- Click Control Panel.
- Click Programs and Features (Windows Vista/Windows 7/Windows 8) or Add or Remove Programs (XP).
- Right-click the World of Warcraft icon and select Uninstall/Change. This will begin the uninstallation process.
- If the game is not listed under Add/Remove Programs, manually uninstall the game by deleting the folder where World of Warcraft was installed.
- After uninstalling, there may be game files remaining on your computer. Search for any World of Warcraft related files and delete them. These files are normally found in the following locations:
- C:\Documents and Settings\\Local Settings\Temp
- C:\Program Files\World of Warcraft
- C:\Program Files (x86)\World of Warcraft
- C:\Program Files\Common Files\Blizzard Entertainment
- C:\Users\Public\Games\World of Warcraft
- C:\Users\Public\Public Documents\Blizzard Entertainment\World of Warcraft\
- Navigate to C:\ProgramData (or C:\Documents and Settings\All Users\Application Data in Windows XP). If you cannot see the C:\ProgramData folder, configure Windows to show hidden files and folders.
- Delete the Battle.net folder.
- Open the Blizzard Entertainment folder.
- Delete the World of Warcraft folder.
- Empty the Recycle bin.
- Run a Scandisk/Defrag of your system's hard drive, then reinstall.
- In Finder, navigate to Applications and delete the World of Warcraft folder.
- Go to /Users/Shared folder and delete the Blizzard and Battle.net folders.
- Hold down the Option (Alt) key and select Library from the Go menu.
- Go to ~/Library/Preferences and delete the following files:
- com.blizzard.World of Warcraft.prefs
- com.blizzard.World of Warcraft.survey.prefs
- Empty Trash.
- Reinstall the game.
Updated: Mar 12, 2014
Article ID: 200493
Article ID: 200493