The Scroll of Resurrection has just been infused with powerful glyphs, making it more potent than ever before. For a limited time, you can earn a free faction mount when you use a Scroll of Resurrection to bring a friend or former guildmate back to World of Warcraft. You can read more about this update on the blog post announcement: Earn Legendary Rewards with the New Scroll of Resurrection.
To help you navigate the new system, and to help answer any questions you might have, the Customer Support Team has posted the following articles for your information:
- Frequently Asked Questions
- Sending & Receiving Walkthrough
- Scroll of Resurrection Questions & Answers
We recommend first reviewing these articles if you have any questions about how the system may work. If you require assistance with the Scroll of Resurrection, please see below before submitting a ticket. Additionally, please review the list of known issues displayed below.
If you are returning to World of Warcraft using the Scroll of Resurrection and your account has been compromised, visit our Account Compromise: What to do? support article for steps on securing and recovering your account.
Submitting a Ticket
Be sure to include all relevant information when submitting a ticket about an error with the Scroll of Resurrection. This will allow us to service your request as quickly and efficiently as possible. In addition to a summary of the issue you are experiencing, we need the following information to address character or reward issues:
- Your friend's character name
- Your friend's realm
- Your friend's faction
- Your character name
- Your realm
- Your desired spec
If your friend is on a different realm or faction and you would like to transfer to play with them, please include the realm and faction you would like to join.
Once you have this information, submit a ticket.
- Can't apply Scroll of Resurrection to Starter Edition Accounts - This is intended; the Scroll of Resurrection can only be used on accounts that have had at least 30 days of subscription time.
- Can't Character Transfer/Faction Change & Level Boost Separate Characters - This is intended; the Scroll of Resurrection benefits can only be applied to 1 character. You may not faction change or server transfer a different character than the one you intend to level to 80.