DIII Real Money Auction House: Commodity Transaction Status Issue

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On rare occasions (< 1% of Real Money Auction House commodity transactions), we have seen an issue in Diablo III where an RMAH commodity transaction will appear to complete, and will be marked as “Purchased” for a buyer or “Sold” for a seller. However, these transaction statuses are incorrect for this small percentage of players.

 

If your commodity transaction status states that you purchased an item successfully but you do not receive the item, or if the status states that you sold an item successfully but you do not receive the funds and you still have the item, please check your registered Battle.net email address for a follow up email.

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