Technical Support

Technical Support
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Heroes of the Storm

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Support Articles
  • Network Folder Installations of this Game are Not Supported
  • BLZBNTAGT00000BB8
  • Missing Decryption Key
  • Installation and Patch Troubleshooting
  • Game Not Playable
  • Unable to Rename Temporary File
  • We Aren't Able to Install This Game
  • Manually Patching Agent
  • Standalone Patching Errors
  • Uninstalling Games with the Battle.net App
  • Unexpected Battle.net Uninstall Error
  • Don't Use Uninstaller.exe
  • Cannot Uninstall Game
  • Battle.net Requires Update to Uninstall
  • Game Version Does Not Match Game Servers