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If you have lost access to your account, our automated recovery process can help.DIY: Modify Contact and Shipping Addresses Self-Service
Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.DIY: Change Your Email Address Self-Service
Change your Blizzard account email address on this page.
Troubleshooting steps for payment error: Oops! This needs your attention.My PayPal Payment Failed
Troubleshooting PayPal payment issuesBlizzard Balance Not Showing As Payment Method
Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
Troubleshooting steps for latency or connection issues when playing Blizzard games.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game accountTroubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.