If you have lost access to your account, our automated recovery process can help.

Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.

Change your Blizzard account email address on this page.

Troubleshooting steps for payment error: Oops! This needs your attention.

Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.

Player is unable to update the Billing Profile or add a new method of payment to the wallet

For technical support or assistance with a purchase on an Android™ device, visit Google's support site. There, you'll find answers to many common questions and avenues to contact Google Play Customer …

Use the steps below to troubleshoot installation issues for Blizzard games.

Troubleshooting steps for "Waiting on Another Installation or Update" error when trying to update a game.

How to submit suggestions for Hearthstone

Information on a known Hearthstone Arena bug.