Select a category from the options below
If you have lost access to your account, our automated recovery process can help.DIY: Modify Contact and Shipping Addresses Self-Service
Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.DIY: Change Your Email Address Self-Service
Change your Blizzard account email address on this page.
Troubleshooting steps for payment error: Oops! This needs your attention.Blizzard Balance Not Showing As Payment Method
Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.Cannot Save Payment Method - Unknown Error
Player is unable to update the Billing Profile or add a new method of payment to the wallet
For technical support or assistance with a purchase on an Android™ device, visit Google's support site. There, you'll find answers to many common questions and avenues to contact Google Play Customer …Troubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.Waiting on Another Installation or Update
Troubleshooting steps for "Waiting on Another Installation or Update" error when trying to update a game.