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Account hacked
Can't log in
Change account details
Parental Controls
Game key problem
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If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.
Update phone number Hot TopicNeed to update the phone number on your Battle.net account?
Reset password Self-ServiceYou can use this service to reset your Battle.net password, which will remove most account locks.
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Battle.net Balance cannot be used to pay for some Blizzard products
Cannot Pay With Maestro CardMaestro Card not available as a Payment Option on Battle.net Account.
My PayPal Payment FailedTroubleshooting PayPal payment issues
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What to do if the code cannot be claimed.
Overwatch Crashing at StartupTroubleshooting steps for Overwatch crashing issues
Overwatch Doesn't LaunchWhat to do if your game doesn't launch after clicking Play.
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Information regarding Blizzard's stance on input mapping, as it relates to game controls
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
Accessibility at Blizzard EntertainmentInformation on how to contact Blizzard Entertainment for any accessibility concerns with our games, support or products.
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Where to find the release date for Overwatch 2.
Overwatch 2 CostWhere to find information about the cost for Overwatch 2.
Unknown Error HF-1What to do if you get the error HF-1 in Overwatch.
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