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Account hacked
Can't log in
Change account details
Parental Controls
Game key problem
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If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.
Update phone number Hot TopicNeed to update the phone number on your Battle.net account?
Reset password Self-ServiceYou can use this service to reset your Battle.net password, which will remove most account locks.
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Battle.net Balance cannot be used to pay for some Blizzard products
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Cancel a Pending OrderIt is not possible to cancel a payment in progress
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What to do if the code cannot be claimed.
Overwatch Crashing at StartupTroubleshooting steps for Overwatch crashing issues
Overwatch 2 Beta Missing Earned CosmeticsInformation on missing skins and other cosmetic items in Overwatch 2 beta
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Troubleshooting for error BLZBNTBNA00000015
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Input Mapping Game Controls to Unsupported ControllersInformation regarding Blizzard's stance on input mapping, as it relates to game controls
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Where to find the release date for Overwatch 2.
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Overwatch 2 CostWhere to find information about the cost for Overwatch 2.
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