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Blizzard or game account hacked or compromised.
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Account Recovery Self-ServiceIf you forgot your Blizzard account email, you can use SMS Protect to find your account.
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Informational steps to troubleshoot a failed payment.
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Troubleshooting steps for Overwatch crashing issues
Overwatch Doesn't LaunchWhat to do if your game doesn't launch after clicking Play.
Beta AccessCustomer service cannot assist with beta access, but if you’re interested you’ll want to sign up on your beta profile page.
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Overwatch Performance IssuesTroubleshooting steps for slow and choppy Overwatch gameplay.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
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