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Blizzard or game account hacked or compromised.
Combine Blizzard AccountsHow to consolidate multiple Blizzard accounts into a single account.
DIY: Account Recovery Self-ServiceIf you have lost access to your account, our automated recovery process can help.
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Informational steps to troubleshoot a failed payment.
Payment Error - Oops! This Needs Your AttentionTroubleshooting steps for payment error: Oops! This needs your attention.
Blizzard Balance Not Showing As Payment MethodPlayer has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
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Troubleshooting steps for Overwatch crashing issues
Overwatch Doesn't LaunchWhat to do if your game doesn't launch after clicking Play.
Can't Connect to OverwatchTroubleshooting steps to help you connect to Overwatch
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
Troubleshooting Installation and PatchingUse the steps below to troubleshoot installation issues for Blizzard games.
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