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Account hacked
Can't log in
Parental Controls
Code or key problem
Change account details
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If you're seeing this message, check your email for details about the violation and a link to information on the appeals process.
Blizzard Account Country / Region ChangeRequests to change the country / region of residence on a Blizzard account.
Update Blizzard Account Phone NumberHow to remove or change the phone number on your Blizzard account
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Unauthorized charge
Blizzard Shop—Digital
Blizzard Gear Store support
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Information on the mobile payment option for Blizzard Balance codes in Argentina, Chile, and Mexico.
Solutions to Common Payment IssuesInformation about common payment issues and troubleshooting steps
Why Is My Payment Submitted / Queued?Information about what Submitted or Queued order statuses mean
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Explains the level of technical support we offer on Blizzard and Activision products.
Uninstalling the Blizzard Battle.net Desktop AppDuring technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
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Information on why forum posts or threads may disappear.
Forum Post Link Redirects to Forum HomepageWhat to do if a forum link cannot be opened
Your Posting Ability Is DisabledWhat to do if you cannot create a new topic or reply to a post on the forums
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