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If you have lost access to your account, our automated recovery process can help.DIY: Modify Contact and Shipping Addresses Self-Service
Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.DIY: Change Your Email Address Self-Service
Change your Blizzard account email address on this page.
Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Blizzard Balance Not Showing As Payment Method
Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
Troubleshooting steps for latency or connection issues when playing Blizzard games.Troubleshooting Sound Issues
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game account