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Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Boku Payment Screen Stuck in Pending
Player tried to buy something that is over the ceiling approved by their carrier, the payment screen gets stuck at Pending and then eventually switches to Failed
Posting on any of our game forums requires an active game accountTroubleshooting Sound Issues
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.Troubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.