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Information on the Blizzard Authenticator
Blizzard or game account hacked or compromised.
Information on the Blizzard SMS Protect feature.
How to appeal a ban or suspension.
My credit card, bank account or PayPal has a charge from Blizzard that I don't recognize.
Information on chargeback repayment options
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.
Use the steps below to troubleshoot installation issues for Blizzard games.
If you encounter a bug in one of our games, please report it to us.
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