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Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Character Missing?
Is your character missing after you purchased a Character Transfer or Faction Change?
Explains the level of technical support we offer on Blizzard and Activision products.BLZ51900002
Information on error BLZ51900002Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.World of Warcraft Performance Issues
Slow and choppy gameplay in World of Warcraft can have a variety of causes.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game account