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To remove Parental Controls, we need:

  • A picture of the account holder's government-issued photo ID proving they are over the age of majority in their country of residence.

To remove Parental Controls and change the name of account's registered user, we need:

  • A picture of the current account holder's government-issued photo ID.
  • A picture of the child's government-issued photo ID proving they are over the age of majority in their country of residence.
Please make sure the information on this form is correct so we can resolve your issue promptly.
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