Follow the steps on our support article if you're having connection problems. If none of the troubleshooting steps help solve the problem, check our forums for similar issues before contacting us.
Troubleshooting steps for latency or connection issues when playing Blizzard games.
Having issues with connections to Hearthstone on Mobile
Disconnection while loading into or playing Hearthstone results in a loss.
Logging in to your account will allow us to solve your issue more quickly and opens more options for contacting support.
Can't log in or don't have an account? Some of these topics might help.
We're sorry to see you're having issues logging in. Please select one of the reasons below.