Follow the steps on our support article if you're having connection problems. If none of the troubleshooting steps help solve the problem, check our forums for similar issues before contacting us.
You can also contact Playstation or Xbox support.
Troubleshooting steps for connection problems
Troubleshooting steps for Overwatch connection problems on console.
Troubleshooting latency problems in Overwatch
Logging in to your account will allow us to solve your issue more quickly and opens more options for contacting support.
Can't log in or don't have an account? Some of these topics might help.
We're sorry to see you're having issues logging in. Please select one of the reasons below.