If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.
Information about this error message and troubleshooting steps
Troubleshooting errors when trying to sign in to our forums
What to do if your account appears suspended after your suspension expired
What to do if you cannot log in after you changed your password
How to resolve being unable to log in due to this error
What to do if you cannot change the email or phone number that shows on the login screen because the field is greyed out
Information on error BLZBNTAGT000009D3
What to do if you can't resync your authenticator.
How a friend can contact Customer Support when she/he can't log in.