Information about this error message and troubleshooting steps

Troubleshooting errors when trying to sign in to our forums

What to do if your account appears suspended after your suspension expired

What to do if you cannot log in after you changed your password

How to resolve being unable to log in due to this error

What to do if you cannot change the email or phone number that shows on the login screen because the field is greyed out

Information on error BLZBNTAGT000009D3

What to do if you can't resync your authenticator.

How a friend can contact Customer Support when she/he can't log in.

How to resolve the error message "We can’t process this code at this time"