If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.

Troubleshooting errors when trying to sign in to our forums

Information about the error message "You can’t make this purchase because your previous purchase is under review" and troubleshooting steps

What to do if your account appears suspended after your suspension expired

What to do if you cannot log in after you changed your password

How to resolve being unable to log in due to this error

What to do if you cannot change the email or phone number that shows on the login screen because the field is greyed out

Information on error BLZBNTAGT000009D3

What to do if you can't resync your authenticator.

How a friend can contact Customer Support when she/he can't log in.