Information on banned game accounts.

Information on how to update your billing profiles.

How to resolve the error "Sorry, you can't proceed until you pass real-name verification (BLZBNTBGS00009C4E)"

Information about retrieving a locked account

What to do if you receive this error when transferring a character

How to unlock the Mechagon and the transport to the island

What to do if you used a race change service but your character didn't change races

Information on free items, products, games, and services

Changing a character from one class to another

What to do if you purchased a character service but it didn't successfully apply