Troubleshooting steps for connection problems

Failed to download files from Blizzard -- "We're having some trouble transferring data. Please wait while we keep trying."

Troubleshooting steps to help you connect to the Blizzard Battle.net desktop app.

How to read and analyze WinMTR data in order to track down a potential connection issue.

How to turn off a network proxy.

Antivirus software scans a computer's memory and storage to identify and eliminate viruses.

Unable to install Blizzard Battle.net Application after downloading from the website.

Playing Blizzard games on more than one platform.

What to do if you experience high latency or frequent disconnects.

Troubleshooting latency problems in Overwatch