If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
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Use the steps below to troubleshoot installation issues for Blizzard games.
Information on submitting government-issued identification
Blizzard Battle.net desktop app does Scan and Repair every time it starts
Troubleshooting steps for error "Game Initialization Failed" when launching a game
Troubleshooting game or Blizzard services connection error BLZBNTAGT00000BB8
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
Information about the app and troubleshooting gametime display
Blizzard's stance on inappropriate behavior in Blizzard games.