Exchanging a Blizzard product code for a different product

Some products are only available for a certain period of time or are only offered to fans who meet certain criteria.

Expected payment processing and product delivery times for Pix orders.

Information on error BLZBNTBNA00000003

Troubleshooting steps for the BLZBNTGFT00000101 error

Using payment installments for Blizzard products

Reason a product may not be available in your country.

Troubleshooting steps for the BLZBNTGFT00000003 error

Expected payment processing and product delivery times for PayU boleto orders.

Information on how to contact Blizzard Entertainment for any accessibility concerns with our games, support or products.