Explains the level of technical support we offer on Blizzard and Activision products.
Information on error BLZ51900002
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
How to read and analyze WinMTR data in order to track down a potential connection issue.
Troubleshooting steps for connection problems
Information on error BLZBNTBNA00000A8D.
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.
Information on error BLZBNTBNA000003E8
Troubleshooting your security programs can resolve issues preventing you from installing or using Blizzard software.