Read the likely causes that stop you from getting your drop.

What to do if you earned Twitch drops in the wrong Battle.net account

Information on linking your Twitch or YouTube account to your Battle.net account.

What to do if you didn't receive Overwatch Twitch Drop rewards in game

Customer Support is unable to grant free merchandise or products to streamers.

How to check the linked status of your Twitch account.

Troubleshooting steps for linking a Twitch.tv account with a Battle.net account.

How to unlink your Twitch account from your Battle.net account

Information regarding lost endorsement levels.

What to do if you have not received a Prime Gaming reward in your Battle.net account