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Read the likely causes that stop you from getting your drop.
Updated: 1 week ago
Self-Service
What to do if you earned Twitch drops in the wrong Battle.net account
Updated: 4 months ago
Article
Information on linking your Twitch or YouTube account to your Battle.net account.
Updated: 8 months ago
Article
Customer Support is unable to grant free merchandise or products to streamers.
Updated: 6 months ago
Article
Information on how to check for and claim Twitch Drops
Updated: 2 weeks ago
Article
What to do if you're a streamer and want to enable drops for your stream or be a part of special promotions.
Updated: 1 week ago
Article
How to check the linked status of your Twitch account.
Updated: 9 months ago
Article
Troubleshooting steps for linking a Twitch.tv account with a Battle.net account.
Updated: 9 months ago
Article
How to unlink your Twitch account from your Battle.net account
Updated: 7 months ago
Article
What to do if you have not received a Prime Gaming reward in your Battle.net account
Updated: 2 weeks ago
Article
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