Troubleshooting steps for latency problems in StarCraft II
What to do if you experience high latency or frequent disconnects.
What to do if you internet service provider (ISP) is encountering connection issues.
Security software which can be used to resolve virus and malware infections.
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Instructions on how to use Looking Glass.
Information on various types of networks available to the public.
Troubleshooting steps for connection problems