The support website shows an open ticket and the player cannot cancel or dismiss it
How a friend can contact Customer Support when she/he can't log in.
Steps to help you find a missing ticket.
Ticket was closed, but the ticket response message or survey notification still appears in WoW
Information about the quest A One-Way Ticket to the Heart
Information about BlizzCon rewards from prior years
Information on being unable to open Korthian or Champion's Material Caches (meat, fish, herbs, ore, etc).
What to do if you can't open the Artisan's Satchel in your inventory.
What to do if you open a Brokers' Overflowing Bucket and nothing is inside.
Information on why arena matches are ended early in preparation for special events