Troubleshooting steps for connection problems
This error occurs when you have connected to our patch server but you cannot download patch information.
Troubleshooting your security programs can resolve issues preventing you from installing or using Blizzard software.
How to turn off a network proxy.
Follow these steps to troubleshoot problems with your low-speed or wireless internet connection.
How to read and analyze WinMTR data in order to track down a potential connection issue.
Troubleshooting steps for resolving error message BLZBNTBNU00000007.
Use the steps below to troubleshoot installation issues for Blizzard games.
Addressing issues when Blizzard Application is stuck on Downloading New Files when launching or installing.
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.