Information about refunding Hearthstone purchases

Information on missing card packs or other content from a pre-purchase of a Hearthstone expansion.

How card pack opening rules work in Hearthstone

Friend or family member used payment information without permission and I would like a refund for the purchase(s) made

Information on HCT Choose Your Champion pack reward delivery

Purchased an item from the Blizzard Shop for my own account, that was intended to be a gift

How to verify that Hearthstone cards from booster packs were correctly added after a crash

Checking on the status of a delayed refund.

Why you may not be able to open Hearthstone packs

Information about an issue that can arise due to slow processing of an original purchase