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Unable to link Xbox Account - "Provider did not accept user authorization"

更新済み: 7ヶ月前
記事ID: 208626
関連製品:

よくある問題

  • I receive an error when trying to connect my Xbox account with my Battle.net account
  • I cannot link my Xbox account with my Battle.net account

Users may encounter the error message "Provider did not accept user authorization" when attempting to connect an Xbox account with a Battle.net account. This error occurs in the following scenarios:

  1. The Microsoft account used on your Xbox does not have an associated Xbox Live account. 
  2. The Microsoft account used is a Microsoft child account or has Parental Controls enabled. Child accounts with Parental Controls are not supported for linking. 
If you are unsure if your account meets one of these criteria, you can contact Xbox Support for further assistance identifying which scenario you may be experiencing.