- I participated in the Summons from the Depth event and didn't receive my Abyssal Conch
- I killed the Unleashed Arcanofiend / Fury of Azshara but got no Abyssal Conch
- I used the Shadow-Cloaked Shell and didn't receive an Abyssal Conch
The Abyssal Conch is a unique item and you can only have one at a time. To ensure an Abyssal Conch is not lost, check that you do not have any in your bank or inventory before you attempt to earn a second.
If you open a Shadow-Cloaked Shell with a full inventory, you won't be able to loot the Conch and the Postmaster won't send it back to you.
Customer Support cannot restore lost Abyssal Conchs.
Note: The Summon from the Depths event no longer awards an Abyssal Conch. Instead, the reputation reward is directly granted to your character when completing the event. Rewards can only be earned once a day.