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Unknown Error HF-1

更新済み: 1週間前
記事ID: 256854
関連製品:

よくある問題

  • I can't start any game and always get the error HF.1
  • I get "unknown Error HF-2" when I try to connect to Overwatch
  • I get the "unknown Error HF-5" after disconnecting in Overwatch

If you are experiencing this error, please try the following the steps below.

  1. Delete the temp files for Overwatch.
    1. Press Win+R
    2. Type %localappdata%
    3. Open Blizzard Entertainment folder
    4. Find Overwatch folder and delete it.
    5. Repair Overwatch in the Blizzard Desktop App.
  2. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  3. Try creating a new administrator account to resolve permissions issues.
 

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.