よくある問題I removed a Shard of Domination from my gear with the Soulfire Chisel and did not receive the shard in my bags
We have received multiple reports of players not receiving Shards of Domination into their bags after removing them with the Soulfire Chisel. In all cases so far, the issue was caused by the player having a full inventory, with no free slot for the shard. When this happens, the shard is returned by the Postmaster.
This is working as intended.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.