この記事は日本語に翻訳されておりません。
英語のものは下記で閲覧できます。

Recovering a Locked Blizzard Account

更新済み: 2ヶ月前
記事ID: 7086
関連製品:

よくある問題

My Blizzard Account is locked.

We temporarily lock Blizzard accounts when there's a change in access. This can mean a long amount of time has gone by since the last time you've logged in, or maybe you've logged in from an unfamiliar location.

We've sent you an email with a link to reset your password, which will unlock your account. You can also recover access to your account on our Can't Log In page. If you don't have access to your email address or can't recover your account, contact us.

Blizzard Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account.

Blizzard Authenticator can prevent account locks.