Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Blizzard Balance Not Showing As Payment Method
Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
Slow and choppy gameplay in World of Warcraft can have a variety of causes.In-Game Shop Payment Issues
How to troubleshoot problems in our in-game shopsTroubleshooting Sound Issues
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.