Missing heirlooms previously in collection

Battle.net or game account hacked or compromised.

How the silence penalties work

Is your character missing after you purchased a Character Transfer or Faction Change?

Information on payment methods for World of Warcraft subscriptions.

How to resolve failed Giropay payments

Explains the level of technical support we offer on Blizzard and Activision products.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.

Find help on all game topics via the Wowhead database and guides, including classes, professions, quests, and achievements!

Find class guides and help on transmogrifications, events, quest lines, and raids.

Steps on using the Wowhead Profiler along with descriptions of each section.