Missing heirlooms previously in collection

Blizzard or game account hacked or compromised.

How the silence penalties work

Is your character missing after you purchased a Character Transfer or Faction Change?

Information on payment methods for World of Warcraft subscriptions.

Information about common payment issues and troubleshooting steps

Explains the level of technical support we offer on Blizzard and Activision products.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

Find class guides and help on transmogrifications, events, quest lines, and raids.

Find help on all game topics via the Wowhead database and guides, including classes, professions, quests, and achievements!

Information about the quest item to receive the companion pet Stardust, the reward for completing the quest Raiding With Leashes IV: Wrath of the Lick King