This article explains the process of speaking to a Game Master (GM).
Troubleshooting steps for error "Game Initialization Failed" when launching a game
Use these steps to repair file permission settings for the game folder and all enclosed files/folders.
Black Screen when starting StarCraft II.
Follow these steps to resolve lockups or crashes in StarCraft II.
Trying to load the game returns error "Direct3D failed to initialize"
Troubleshooting steps to help you connect to StarCraft II
Informational steps to troubleshoot a failed payment.
The troubleshooting steps below may assist you in resolving voice chat issues in StarCraft®II.