BLZBNTBGS80000011 (2)

Atualizado: 5 dias atrás
ID do artigo: 149121
Jogos relevantes:

Problemas comuns

  • The Blizzard Battle.net desktop app gets stuck in a login loop
  • Can't log in to the Blizzard Battle.net desktop app

Before trying the following steps, check the BlizzardCS Twitter for any service interruptions.

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Atualize os drivers e o sistema operacional para solucionar problemas de compatibilidade.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.
  5. Close all other applications to resolve software conflicts and free up resources.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
Advanced Troubleshooting
  1. Check your network configuration to find any issues with your firewall, router, or port settings.
  2. Disable any proxies that may interfere with the login module.
  3. Run a security scan to remove any viruses or malware infections.
  4. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Try creating a new administrator account to resolve permissions issues.
  6. Desinstalar e reinstalar o Blizzard App pode resolver problemas de inicialização raros.
  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. Run Software Update to check for pending updates to software, drivers, and firmware.
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.
  5. Close all other applications to resolve software conflicts and free up resources.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
Advanced Troubleshooting
  1. Check your network configuration to find any issues with your firewall, router, or port settings.
  2. Disable any proxies that may interfere with the login module.
  3. Run a security scan to remove any viruses or malware infections.
  4. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Repair Application Support permissions, which may prevent installation or startup.
  6. Desinstalar e reinstalar o Blizzard App pode resolver problemas de inicialização raros.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.