อัพเดตแล้ว: 1 ปี ก่อน
รหัสบทความ: 19458


Something went wrong and our goblins couldn't figure out what, sadly. The best thing to do is try again.
Error Codes: BLZBNTBNU00000006


This error may happen when something interferes with the uninstall process. To troubleshoot it, follow the steps below.

  1. Delete the Tools folder to automatically rebuild outdated or corrupt files.
  2. Run Software Update to check for pending updates to software, drivers, and firmware.
  3. Try closing background applications to resolve any software conflicts.
  4. Restart your computer to resolve problems caused by programs and services running in the background.
Advanced Troubleshooting
  1. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  2. Make sure Windows Secondary Logon is enabled, which Blizzard Agent requires to run correctly.
  3. If the issue persists, exit the Blizzard app and uninstall the game manually.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.