Can't Promote a Character to an Officer Rank

If your guild has the authenticator requirement enabled for promotion to officer rank, certain requirements must be met before a guild member can be promoted:

• The account must have had an authenticator for 7 full days before they can be promoted.
  • This timer starts with the first login for that character after the authenticator is added.
• The character must also have been in the guild for 7 days before they can be promoted

Once these requirements are met, the guild leader will be able to promote the character.