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Troubleshooting the Warcraft III Installer

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ปัญหาทั่วไป

  • Can't install Warcraft III
  • Downloader does nothing when I click it

If you experience problems with the Warcraft III Downloader such as error messages or stalled installation progress, follow the steps for your operating system below.

Windows®

  1. Run the Blizzard Battle.net Desktop App in Administrator Mode to address many installation, patching, networking, and start-up errors.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Update your drivers and operating system to resolve any compatibility issues.
Advanced Troubleshooting
  1. Disable any proxies that may interfere with the login module.
  2. Check your network configuration to find any issues with your firewall, router, or port settings.
  3. Try installing in safe mode (Windows 7) (Windows 8) (Windows 10) (OS X/macOS) to resolve any potential issues with Windows or third party processes.
  4. Run a security scan to remove any viruses or malware infections.
  5. Try adjusting some of your network card options to resolve any network related issues.

Mac®

  1. Make sure to use the Archive Utility, not a third party tool, to extract the installer.
  2. Run the Blizzard Battle.net Desktop App in Administrator Mode to address many installation, patching, networking, and start-up errors.
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Close all other applications to resolve software conflicts and free up resources.
  5. Repair Disk Permissions to resolve any permission conflicts with logon modules.
Advanced Troubleshooting
  1. Create a new administrator account to resolve permissions issues.
  2. Try installing in safe mode (Windows 7) (Windows 8) (Windows 10) (OS X/macOS) to resolve any potential issues with Windows or third party processes.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.