Follow these helpful tips to secure your account.Account Banned or Suspended
If you're seeing this message, check your email for details about the violation and a link to information on the appeals process.How to Link Your Console and Blizzard Accounts
Information on linking your Blizzard account with your Xbox Live®, Nintendo Switch®, or Playstation Network® console accounts.
Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.Heroes of the Storm Latency Problems
Troubleshooting for latency and connection issues in Heroes of the Storm.Black Screen in Heroes of the Storm
Troubleshooting black screen crashes in Heroes of the Storm.
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game accountTroubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.