Information on the mobile payment option for Blizzard Balance codes in Argentina, Chile, and Mexico.Solutions to Common Payment Issues
Information about common payment issues and troubleshooting stepsWhy Is My Payment Submitted / Queued?
Information about what Submitted or Queued order statuses mean
Troubleshooting black screen crashes in Heroes of the Storm.Heroes of the Storm Performance Issues
Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.Heroes of the Storm Latency Problems
Troubleshooting for latency and connection issues in Heroes of the Storm.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Game Install or Update Stuck at 0 B/s
How to resolve this issue when installing or updating a gameHeroes of the Storm Performance Issues
Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.